Forum&Community

hi, I love Memory Lifter. Thanks for the great tool in language learning. I am trying to import a .csv file I created. Everything imports just fine except anywhere I have a first tone pinyin mark it gives me a question mark. Also my Chinese characters show only question marks. I'm sure it is a font issue, but I'm not sure where to adjust the fonts, or to which font to change them. Is that an adjustment inside my .csv file or is it an adjustment inside Memory Lifter?

Hello,

you can't change anything in your .csv to fix that.
Is the support for asian languages installed on your machine?

regards

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Are you referring to Windows? If so, I am running Windows 7 with simplified Chinese keyboard added. If you mean in Memory Lifter, I assume so, because I have purchased the Chinese modules and they work just fine. I have also created a lot of cards one at a time, and they display just fine also. It is when I tried to import many cards via .csv that I ran into problems. They display fine within the .csv file itself, but when they are imported into Memory Lifter I get the question marks.

Do you also get question marks when the card is learned or only in the "other dialogs" (Import, maintain cards, etc.)?

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Hi, I looked more closely, and yes, the question marks show up in both the maintain cards section and in the learning section. It shows up for 1st tone which is a straight line over the vowel, and third tone, which is a concave shape over the vowel. The second and fourth tones show up fine. Also the characters just create a couple of question marks. I have them in a .csv file that was saved from an excel spreadsheet. I can also get them in a .txt file encoded as ut8. I'll try to create my .csv file from different sources to see if that does anything.

Can you please send me a screenshot and (a part of) your csv file to support[at]memorylifter.com?

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Thanks, you solved my problem. As you suggested I had my .csv file in ASCII format. Once I changed it to UTF8 in Excel and then selected that in the Memory Lifter import tool it worked great. You also have to choose tab delimited instead of comma delimited in the Memory Lifter importer for it to put things in the correct place. Thanks for all your help.