FAQ & Help

Frequently Asked Questions and our complete help data base - at your service. Take a look at the Top 5 below, or try a direct search:

E-Mail Support

Feel free to contact us!

Phone Support

No longer available - please use e-Mail

General questions

fold faq Is MemoryLifter absolutely free?
fold faq Is there a discussion group or chatroom where I can chat with other MemoryLifter users?
fold faq Does the MemoryLifter program collect and report back data about the user?
fold faq Is there a version of MemoryLifter for MAC?
fold faq How do I find out if I've got the latest version of MemoryLifter?

Installation

fold faq What should I do if I get errors during installation?

Learning

fold faq I downloaded a Learning Module, and opened it. How can I start learning now?
fold faq How can I return to a Learning Module I previously learned from?
fold faq Is there a way to indicate whether the answer is right or wrong without typing it in?
fold faq There are some questions I don't want to be asked. How can I skip them?
fold faq What is a dzp file and how do I open it for learning?
fold faq What is "Correct on the fly" mode?
fold faq The cards do not move to higher boxes after a while. Why?
fold faq What is Snooze?
fold faq How can I get MemoryLifter to ask the questions in a sequence different than the sequence when I created the flashcards?
fold faq How do I enter different characters for a different language?
fold faq Why doesn't the program accept all characters I type?
fold faq Sometimes when I enter a word, the program doesn't advance!
fold faq I don't want to type in the punctuation marks all the time!

Creating and editing flashcards

fold faq How do I add carriage returns to questions or answers when creating cards?
fold faq Why does copy & paste not work when answering questions?
fold faq Is there a shortcut key to add cards?
fold faq What kind of video files can be attached to a card?
fold faq What kind of audio files can be attached to a card?
fold faq How can I change the font settings of questions/answers?
fold faq How can I attach existing sound files to questions/answers?
fold faq How can I attach/detach image files for a question?
fold faq Can I record sound using MemoryLifter?
fold faq How do I move cards from one chapter to another chapter?
fold faq How do I delete cards?
fold faq How can I insert Unicode characters (e.g. Greek, French, Russian) into questions and answers?

Working with Learning Modules

fold faq How do I distribute my Learning Module for other people to use?
fold faq How do I copy a Learning Module?
fold faq Do I need to save the Learning Module before exiting MemoryLifter?
fold faq How can I save changes to the Learning Module?
fold faq How do I specify a different default folder to hold my Learning Module?
fold faq How can I print out a list of words in my Learning Module?

Working with the Network Version

fold faq Is it possible to suppress the automatic update check for MemoryLifter clients?

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